India’s biggest airline, flying in Vietnam on the ground HG Aviation built.
Since 2019, HG Aviation has been IndiGo’s General Sales Agent in Vietnam — the local engine behind every ticket sold, every agency onboarded, every campaign that turned a new route into a trusted trade name.
2019
Vietnam market entry
2
Vietnam gateways — SGN & HAN
500+
Travel trade & corporate contacts engaged
Full GSA
End-to-end market representation
IndiGo – represented by HG Aviation in Vietnam
IndiGo is one of India’s leading airlines, operating an extensive domestic network and a growing international footprint. Its high-frequency, value-focused model gives Vietnamese travelers access to major Indian gateways and onward connections across India.
As IndiGo’s General Sales Agent in Vietnam, HG Aviation acts as the airline’s local commercial extension. The team manages sales strategy, agency and corporate distribution, reservations and ticketing support, marketing, market intelligence, airport coordination and stakeholder engagement across the country.
Challenge
IndiGo needed to enter and grow in the Vietnamese market with speed, local expertise and full regulatory compliance, while building brand awareness, trade confidence and a scalable sales distribution network from the ground up.
Solution
HG Aviation built IndiGo’s local commercial platform end to end: GSA setup, sales and distribution, agency acquisition, corporate development, reservations and ticketing support, marketing communications, airport coordination, market intelligence and day-to-day stakeholder management.
Results
The partnership established IndiGo as a recognized India–Vietnam airline brand, developed sales across Ho Chi Minh City and Hanoi, activated a broad travel-trade network and created a scalable local platform for continued revenue, route and partnership growth. Add approved figures for revenue growth, passengers, agency productivity and campaign reach.
QUICK INFORMATION
AirlineIndiGo
CountryIndia
HubBengaluru / Delhi
HG roleGeneral Sales Agent (GSA)
MarketVietnam
SERVICES IN VIETNAM
Sales & Distribution – Revenue from day one – Agency acquisition, account management, group business and nationwide distribution support across the Vietnamese market.
Trade & Corporate – A network that trusts the brand – Productive relationships built with travel agencies, tour operators, TMCs, corporate accounts and tourism bodies.
Marketing & Activation – Awareness that converts – Localized campaigns, market-relevant content, launch support and events that carried the India story to Vietnamese travelers.
Reservations & Support – Service that keeps agents selling – Local booking, ticketing, group and disruption support for agents, corporate partners and passengers, every business day.
India Connectivity from Vietnam
Departure from Vietnam: Ho Chi Minh City – SGN; Hanoi – HAN
Key transit hub: Delhi – DEL; Kolkata – CCU, subject to current schedule confirmation
New DelhiMumbaiBengaluruKolkataHyderabadChennaiAhmedabadVaranasiGayaJaipurKochi HanoiHo Chi Minh city
Cabins
Economy Class
A practical and value-focused travel experience with optional add-ons, pre-booked meals, seat selection and convenient connections across India.
Fleet
Airbus A320neo / A321neo
Modern, fuel-efficient narrow-body aircraft forming the core of IndiGo’s short- and medium-haul network. Use actual aircraft photography from Vietnam services rather than generic renders.
Growing India–Vietnam Demand Through Local Market Activation
Feature measurable HG Aviation activities such as agency workshops, sales calls, group development, corporate engagement, destination campaigns, familiarization trips and route-launch support. Include approved dates, photographs and results.
Contact HG Aviation
IndiGo HCMC Office
151A Nguyen Dinh Chieu Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
Accredited travel agencies can book IndiGo through the usual GDS channels. For group bookings, special fares or account applications, contact our reservations team directly.
What does HG Aviation handle as General Sales Agent?
We cover passenger sales and distribution, travel trade engagement, marketing and communications, and reservations and ticketing support in the Vietnamese market.
Can HG Aviation support cargo as well as passenger sales?
Yes. Our cargo team manages freight forwarder relationships, capacity and rate quoting for the airlines whose cargo we represent.
Who do I contact about an existing booking?
Our reservations and ticketing team in Ho Chi Minh City handles changes, reissues and refunds during business hours. Contact details are listed above.
How can travel agencies and corporate partners work with IndiGo in Vietnam?
HG Aviation supports agency onboarding, fare and product enquiries, group requests, corporate opportunities, reservations, ticketing and local commercial coordination for IndiGo in Vietnam. Contact the Vietnam team through the details shown on this page.
